REPAIR, CANCELATION, RETURN AND STORAGE POLICY

Wicked Wrench Repair Shop

REPAIR, CANCELATION, RETURN AND STORGE POLICY

Thank you for choosing Wicked Wrench Repair Shop. We value clear communication,

and our policies help ensure a smooth experience.

Labor Rate is $100 per hour

Estimates

• All estimates are based on the visible condition of the equipment at the time of

inspection.

• Additional issues discovered during repair will be communicated for approval

before proceeding.

• Estimates are valid for 14 days.

Diagnostic Fee

• A diagnostic fee of $100 applies to all equipment left for troubleshooting.

• If repairs proceed, this fee is applied toward the final bill.

• If repairs are declined, the diagnostic fee is due before release.

Special-Order Parts

• Any special-order parts over $100 must be paid in advance.

• These parts are non-refundable once ordered.

Repair Cancellations

• Repairs may be canceled before work begins without charge.

• If work has started, customers are responsible for labor performed, diagnostic

charges, and parts ordered or installed.

• Equipment will not be released until all charges are paid.

Returns

• Labor charges are non-refundable once work is completed.

• Installed parts, electrical components, and special-order parts are non-

returnable.

• Unused stock parts may be returned within 14 days with a 20% restocking fee.

• Fuel, oil, lubricants, and used parts cannot be returned.

Storage Policy

• Customers will be notified when repairs are complete.

• Equipment must be picked up within 14 days.

• After 14 days, a $10/day storage fee applies.

• After 90 days without communication, equipment may be considered abandoned

under PA law.

Payment

• Full payment is required before equipment is released.

• We accept cash, credit/debit cards, and approved methods.

• Returned checks incur a $35 fee plus any bank fees.

Warranty

• Labor is warranted for 30 days from repair.

• Parts are covered by the manufacturer’s warranty.

• Warranty excludes issues due to improper fuel, lack of maintenance, normal

wear, misuse, or damage after leaving the shop.